ISO 9001 is the internationally acknowledged quality standard used to establish Quality Management Systems (QMS). This is by far the most utilized QMS standard around the globe and has more than 1.1 million certificates being issued to companies across 178 countries.
ISO 9001 Certification in Kenya is a standard and set of guidelines that guarantee an approach that is common sense to managing your business to ensure that you are consistently satisfying clients and other stakeholders. Simply put, ISO 9001 certification provides the foundation for efficient processes and a team that can ensure a high-quality product or service on time, every time.
The main ingredient in any successful business is solid quality control. If you’d like your company to flourish, your prospective customers must feel confident that the products or services you provide meet or exceed expectations. ISO 9001 is a quick and simple method for potential clients to verify whether your business has put the effort and time into ensuring that the products or services are as good as they can be.
Seven quality-management principles of the web are:
1 – Customer focus
2 – Leadership
3.– Engaging people
4. Process approach
5 – Improvement
6 – Evidence-based decision making
7 – Relationship management
The principles aren’t arranged in order of priority. The significance of each one is different from one organization to another and could change with time.
Why do you need to obtain ISO 9001 certification in Kenya?
The ISO 9001 certification assures you of your employees, customers, partners, and to the world at large your commitment to customer care is the main goal of your company.
Benefits of ISO 9001 Certification in Kenya
- Revenue growth: leveraging the popularity that comes with ISO 9001 can help you to get more contracts and tenders while increasing efficiency improves customer loyalty and satisfaction.
- Enhance your credibility When companies are seeking new suppliers, it’s usually mandatory to have a quality management system built-in ISO 9001, particularly for companies working in sectors like the public sector.
- Enhance satisfaction of customers: By understanding the needs of your customers minimizing errors and boosting the confidence of customers in the ability of your company to provide services and products.
- More efficient operation: by adhering to industry best practices as well as focusing on high quality you can cut expenses.
- Better ability to make decisions It means that you can spot problems and detect them early so that you will be able to quickly take the necessary steps to avoid repeating the same problems in the coming years.
- Increased employee engagement: By improving internal communication it ensures that everyone is working according to a common goal. Engaging employees in the design of improvements to processes makes them happier and more productive.
- Greater process integration By looking at the interactions between processes and interactions, you can identify improvement in efficiency more quickly as well as reduce the chance of errors and savings in costs.
- Continuous improvement is a key element is the third principle in ISO 9001. It is the idea of implementing an organized approach to discovering and maximizing opportunities to make improvements.
- Better relationships with suppliers: using best-practice procedures can help create better supply chains and certifications will help you identify the process to your suppliers.
How do I get ISO 9001 Certification in Kenya?
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