Privacy Statement

Factocert Technologies Private Limited, its brand subsidiaries and branch operations hereinafter referred as ‘Factocert, ‘we’, ‘us’ or ‘our’ is committed to respect your privacy and choices. The statement highlights our privacy practices regarding Personal Information that we collect and store about you through this website and also for those Personal Information that you provide us while participating in our events and campaigns.

I. Personal Information we collect and process and how we use it

I.1 Personal Information that we process

For the purposes of this privacy statement, ‘Personal Information’ is any data which relates to an individual who may be identified from that data, or from a combination of a set of data, and other information which is in possession of Factocert.

In general, you may browse our website without providing any Personal Information about yourself. However, we collect certain information such as

Information that you provide via our website, including information you provide when you register on our website e.g. name, email address, city and telephone number;

Information about your computer and about your visits to and use of this Site, such as your Internet Protocol (IP) address, demographics, your computers’ operating system, and browser type and information collected via cookies

Cookie related details are provided in the Cookie Policy

I.2. Use of your Personal Information

We use your Personal Information for the following purposes:

to provide better usability, troubleshooting and site maintenance;

to understand which parts of the website are visited and how frequently;

to create your user ID;

to identify you once you register on our website;

to contact you and respond to your questions or requests; and

to provide access to desirable information based on your preferences through and e-mail or telephonic call.

I.3. Legal basis of the processing

We process your Personal Information when it is necessary for the performance of a contract to which you are the party or in order to take steps at your request prior to entering into a contract. This applies in any case where we provide services to you pursuant to a contract, such as when you use our website or process your registration on the website. If you do not provide the Personal Information that we need in order to provide our services, we will not be able to provide our services to you. We process your Personal Information for the performance of a contract in the following circumstances:

to provide better usability, troubleshooting and site maintenance

We process your Personal Information when it is necessary for the purposes of a legitimate interest pursued by us or a third party (when these interests are not overridden by your data protection rights). This applies in the following circumstances:

to identify you once you register on our website; and

to contact you and respond to your questions or requests;

to understand which parts of the website are visited and how frequently; and

to provide access to desirable content based on your preferences.

II. Consequences of not providing Personal Information

If you choose not to provide your Personal Information that is mandatory to process your request, we may not be able to provide the corresponding service.

III. Data recipients, transfer, and disclosure of Personal Information

Factocert does not share your Personal Information with third parties for marketing purposes without seeking your prior permission.

We share your Personal Information within

Service vendors;

Authorized third-party agents; or

Contractors.

In general, Factotum Technologies Private Limited, domiciled in Mysuru, is the data controller processing your Personal Information.

IV. Use of cookies:

Please refer the Cookie Policy

V. Access, correction, objection of your Personal Information

You have the right to access, correct, delete or transfer your Personal Information that we hold, including your profile and preferences. You also have the right to object to certain processing and, where we have asked for your consent to process your Personal Information, to withdraw this consent. Where we process your Personal Information because we have a legitimate interest in doing so (as explained above), you also have a right to object to this. These rights may be limited in some situations – for example, where we can demonstrate that we have a legal requirement to process your Personal Information.

You can assert your rights in the corresponding sections where such information was provided by contacting us at contact@factocert.com

VI. Data security

Factocert adopts reasonable and appropriate security practices and procedures including administrative, physical security, and technical controls in order to safeguard your Personal Information.

VII. Data retention

Personal Information will not be retained for a period more than necessary to fulfill the purposes outlined in this privacy statement, unless a longer retention period is required by law or for directly related legitimate business purposes.

VIII. Linked websites

Factocert provides links to third-party websites and services. However, we are not responsible for the privacy statements, practices, or the contents of such third-party websites.

IX. How to contact us

If you have any questions regarding our privacy practices or this privacy statement, please contact us at:

Contact person: Adhip Anto

Contact address: No.5179, 2nd floor, Sri Honnadevi Complex, High Tension Double road, Vijaya Nagar 2nd Stage, Near SBI Bank, Mysore – 570017

Phone: +91 9738121377

Email: contact@factocert.com

X. Updates to this privacy statement

Factocert may change the data privacy practices and update this privacy statement as and when the need arises, and the same will be made available on the website. But our commitment to protect the privacy of website users will continue to remain.

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